ORDERING INFO :
To place
an order, please FIRST e-mail us at seruga@anime-link.com with the CEL INVENTORY
#,
your FULL LEGAL NAME, your MAILING ADDRESS & PAYMENT CHOICE and wait for our confirmation
email BEFORE sending your payment. For INTERNATIONAL orders, please
include
your contact telephone number for EMS purposes. PLEASE DO NOT
SEND CASH, unless prior arrangements have been made between the parties)
All emails will be answered in a timely manner, mostly within 48 ~ 72
hours. If you do not receive a response within 72 hours, please feel
free to contact us again. We
do not offer any holds, payment arrangement or lay-away plans. All
items are available on
a first come, first served basis.
All
payments are due upon receipt, or within 24 hours max after
receiving our order confirmation email. After 24 hours, you will
forfeit your right to purchase the item & your order will be
cancelled, unless prior arrangements were made with us in regards to
your payment status. No exceptions.
All orders are processed &
shipped out in the order received. Our normal shipping time is anywhere
from 1 - 2 weeks AFTER we RECIEVE the payment. Sometimes it can be
sooner, on a case by case basis.
DISCLAIMER:
ALL SALES ARE FINAL. NO REFUNDS, EXCHANGES OR RETURNS. All
cel descriptions are as accurate as possible & sold as is. If
you have any questions regarding the cel's condition etc, it is the
clients responsibility to ask us BEFORE you place your order.
WE HAVE THE RIGHT TO REFUSE SERVICE TO ANYONE AT ANYTIME FOR ANY REASON.
PLEASE DO NOT PLACE YOUR ORDER UNLESS YOU ARE 100% SURE THAT YOU CAN
AFFORD THE PURCHASE, BECAUSE IF YOU RECEIVE AN ORDER CONFIRMATION EMAIL
FROM US & FOR WHATEVER REASON, THE ORDER / TRANSACTION IS NOT
COMPLETED, YOU WILL BE PLACED ON OUR BLACKLIST & WE WILL NOT ACCEPT
ANY FUTURE FROM YOU.
**All prices on the website, as well as for off-site offers, are subject to change without notice, to
reflect either the availabilty of the supply & demand, or the current market fluctuations of the value of the
particular cel or series.
MISCELLANEOUS
:
1) Abandoned
purchases: All paid purchases that are abandoned & unclaimed
for over 6 months, will become the property of Anime Link once
again. No refund will be issued.
2) Blacklist: All
customers who do not respond to our emails at all (after your initial
order email has been recieved & replied to) or payment is not
made within the prescribed time (unless prior notification was emailed
to us) or makes false statements to us in regards to stating that
payment was mailed out when it wasn't & thus the bottom line:
wastes our
time & efforts.....will be grounds for immediate order cancellation
& be put
onto our blacklist database that we share with our other cel dealer
associates, both in the U.S. & internationally.
SALES TAX :
ALL
CALIFORNIA RESIDENTS MUST PAY 9.5% SALES TAX, which will be added to
your total order.
PAYMENT INFO :
We
accept Paypal, credit cards, personal checks, money orders, IPMO or cashier's
checks. Please DO NOT send us ANY payments until AFTER you
receive our order confirmation email.
NEW MAILING ADDRESS
Anime
Link
PO Box
6648
Torrance, CA. 90504
All IPMO's, Money Orders or Bank Cashiers checks must be made out to "Anime Link"
We
accept VISA, AMEX & MASTERCARD  
We are working with
SQUARE INC, & once we confirm your order, you will be receiving an
invoice directly from SQUARE, with a secure payment link, where you
will fill out the form & make your credit card payment.
(JAPANESE / NIHONGO ORDERING INFORMATION) ... please down to the link in Kanji
PayPal : All
PayPal users will be assessed a 4.5 %
PayPal Service fee for all orders. If you choose to
use "E-check" (part of PayPal), then there will be a flat fee of $5.00
added to the total. Please click on the PayPal link below & use our
e-mail address "seruga@anime-link.com" as our Paypal ID for the payment.
SHIPPING & HANDLING INFO ;
DOMESTIC
ORDERS: We exclusively use USPS services only. Your merchandise will be sent by Insured
U.S. Priority Mail
INTERNATIONAL ORDERS: We ship all of our
International orders by
trackable Priority Mail Express or Priority Mail International only, no exceptions. Charges will vary from country to country by
its weight & size, so you will be notified of the charges at the
time of the order.
Customer pays for all shipping, handling, import duties and insurance
charges.
All claims
on any damaged, lost, or stolen merchandise must be made immediately by
email to Anime
Link. If the package arrives damaged, it is the customer's
responsibility to take photos of the package & email them to Anime
Link ASAP, which will be used to file a claim with the proper entities.
CANCELLATION POLICY :
Before
you place your order, please make sure that you definitely want the
item and that you have the necessary funds to make the purchase. We
look
down upon cancellations or non-responsive clients and you will be put
on our blacklist if either one occurs. Cancellations tie up the
merchandise unnecessarily and we may loose other potential customers
that may have wanted that same particular item. Please take personal
responsibility
when placing your order.
If
you
have any questions, comments, suggestions, etc., please e-mail us at:
seruga@anime-link.com
Thanks for your business & support!!
Anime Link
Ordering info / /
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